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Shopify Review for 2022: The Good and Bad
If you anticipate that your primary source of revenue will come from online sales, then you need to have a serious online store that offers round-the-clock access to excellent customer service, a full range of ecommerce features that can scale with your business and an easy-to-use website builder that combines drag-and-drop page editing with other features. Only then will you be able to make online sales your primary source of revenue. To put it another way, the firm has a solid grasp on how e-commerce works. The Shopify website is capable of doing all of these things and many more. Keep reading to find out what it is about Shopify that we enjoy (and don’t like), so that you can determine for yourself whether or not it is the right option for your next ecommerce effort.
Examining Shopify in comparison to the industry’s leading e-commerce website builders
Many people consider the Shopify website to be the industry standard. The success of thousands of online enterprises may be attributed to it, and ours is no exception. As a result of our testing and research on a dozen different ecommerce builders, we came to the conclusion that it is ideal for users who want the reassurance of knowing that there is a support staff there at all times, ready to step in at a moment’s notice. Exist any alternatives that are available at a lower cost? Yes. Exist any tools that are less complicated and more suited for novices? Absolutely. Shopify’s customer service, on the other hand, is unparalleled; with four different methods to get in contact as well as the most comprehensive instructions, tutorials, and free resources we’ve seen, you won’t find assistance on this level anywhere else.
If you are looking for something straightforward, user-friendly for novices, or cost-effective and are ready to forego the concierge-level service that this product offers, you may be better suited utilizing something else. See all of our top selections for an in-depth analysis of all of our preferred ecommerce builders available on the market if this is your situation. You can also learn more about how we score products, when it makes financial sense to make an investment, and when to make the investment.
The Positives and Negatives of this Shopify review
The Good of my Shopify review:
The Beneficial Price Reductions (DISCOUNTS): With your Shopify Store users may provide discounts to their consumers as a means of strengthening their customer connections and improving their e-commerce marketing efforts. Users have the ability to advertise promotions on items, create discount codes, and set up automated discount systems.
Users are able to pre-configure an automatic discount trigger that activates without the requirement for a coupon code whenever a certain item is added to a customer’s shopping cart. Users have the ability to set up particular sales on items, which will display the product’s original price to buyers. This not only helps with client conversion but also reassures the consumer that they are receiving a decent price.
When generating a manual discount, users have the option of setting it up as either a fixed sum or a % of the price of the item being discounted. A customer’s required minimum order amount, the maximum number of times a discount code can be used, the product collections to which the discount is applicable, and the time period over which it is valid are some of the factors that can be used to determine whether or not a discount code will be activated.
Sales Channels: If you want to sell things online, you don’t need to limit yourself to using only the Shopify website. Users are able to download third-party sales channels using the Shopify store functionality known as Sales Channels. The sale of items may be accomplished with the use of third-party platforms such as Instagram, Amazon, Facebook, Messenger, and Handshake. The app store that Shopify provides makes it possible to combine these channels.
Shopify Point-of-Sale is a solution that combines offline retail locations with online storefronts by using both computer hardware and software. Shopify Plus’s wholesale channel is an excellent choice for companies who sell their goods to other commercial enterprises. Users have the ability to add the “Buy Button” on third-party websites, which will immediately transform the site into an online shop.
Experts Marketplace: Users of Shopify are able to employ freelancers and agencies outside of the Shopify website to assist them in running their businesses via the platform’s Experts Marketplace. Any user who needs assistance with the configuration of their shop, troubleshooting, branding, content authoring, sales, or marketing may turn to the Expert Marketplace for assistance. By outsourcing tasks that they would rather not perform themselves, this assists new company owners in reducing the stress they experience.
Extra Assistance: It is very necessary to provide helpful customer support while operating an online shop. It’s possible that a shop that has some kind of problem won’t be able to sell any things until it’s resolved. Shopify store users have four different contact methods available to them in the event that they need assistance with support. Shopify’s customer service representatives are accessible around the clock by phone, chat, email, and Twitter. This guarantees that any concerns pertaining to users are dealt as promptly and efficiently as possible.
Users of Shopify have access to a knowledge base, a frequently asked questions website, and a help forum, in addition to receiving outstanding customer care. Users are able to collaborate and come up with original solutions to widespread issues via the usage of the support forum. Users are provided with education inside the Shopify website support center by way of video lessons, explanations, and ecommerce terminology.
Different Product Types: Eveyones Shopify store provides its users with a variety of features and customization options, dependant on whether or not they are selling physical or digital goods to their customers. When it comes to the sale of actual goods, users have the ability to set up drop shipping businesses, manage shipment, and fulfill orders. When selling things online, users have the option of sending an email or providing a link to a downloaded version of the product.
Multiple Payment Options: Customers of your Shopify store may transfer money using a number of different payment methods, including credit cards, Amazon Pay, Apple Pay, PayPal, and cryptocurrencies. Shop Pay gives consumers the ability to save their billing and shipping information, which cuts down on the number of steps required to complete the checkout process. This makes it easier for customers to make more purchases.
Users of Shopify have access to a wide variety of options for third-party payment processors, from which they may choose. When a customer chooses to make a payment via an external source, they will be sent to a different website. However, if the user is using a direct payment provider, then the customer will have the ability to pay directly on the user’s website. Shopify Store Payments is an alternative option that may be utilized in place of fees.
Reporting and Analytical Capabilities: Users of Shopify are able to see essential data pertaining to sales and marketing as well as customers via the platform’s reports. Users are able to ascertain key information about their consumers and follow current company activities with the assistance of its analytical tools. Customers of Shopify may get a comprehensive knowledge of how their businesses are doing with statistics on overall business growth and daily website traffic. Shopify gives its users this information.
Recovery of Abandoned Carts: Recovering customers’ abandoned shopping carts is an extremely efficient method for following up with clients who delay their purchases or get sidetracked while they are browsing on a website. This feature enables the user to send an email to a consumer to retarget them if they abandon their shopping cart while it contains any items. This may be done on an automated basis and sent out at certain intervals according to a schedule.
The Bad of my Shopify Review:
The Total Monthly Price: Although the cost of Shopify’s plans is comparable to that of some of the market leaders in ecommerce, Shopify is not the least expensive platform available. The monthly Shopify website membership is not the only item a user will pay for while using Shopify. This is a very essential point. Users will be subject to extra costs if they decide to use a payment processor other than Shopify store Payments rather than using the platform’s own service. In addition, the monthly prices for applications and plugins may mount up quickly.
Transition Difficulty: Shopify users who are prepared to shift their online stores to a different platform should expect the transition to be challenging for them. When an account is cancelled on Shopify website, all of the data associated with the online business is deleted forever. It does not assist consumers in moving to a different platform but instead locks them into the system by making it difficult for them to transfer. This is quite typical with e-commerce sites, but it is something to keep in mind.
Inability to Write Good Blog Posts: The great Shopify website does not place as much emphasis on content marketing as some of its customers would like, which results in poor blogging capabilities. The importance of content marketing may be attributed to the fact that it increases organic traffic, educates consumers, strengthens social proof, and builds companies. Although Shopify has a blogging capability, it is not nearly as robust as other options. In the future, we think it would be great if Shopify could make some improvements in this regard.
Shopify offers customers a choice between five distinct price tiers. Basic Shopify, which is the name of the company’s entry-level package, costs $29 per month. The normal plan offered by Shopify, which is designed for expanding enterprises with one shop, costs $79 per month. The Advanced Shopify plan, which costs $299 a month, is designed for expanding enterprises that already operate more than one shop.
Shopify Plus was developed specifically for big enterprises and has a starting price of $2,000 per month. In conclusion, the monthly cost of Shopify Lite is simply $9. When utilizing a third-party processing service, Shopify’s plans further impose a modest cost. You have a free trial period of 14 days to test out Shopify before you have to pay to become a member.
Because Shopify is one of the most popular goods in its market, the company sets its prices appropriately. It is more costly than both Wix and Squarespace, but it features pricing that is comparable to those of BigCommerce and Shift4Shop. For an ecommerce website builder of such high quality, Shopify offers prices that are comparable to those of its competitors.
If you are new to the world of online commerce, the Basic Shopify plan is the one you should begin with. It provides each account with two staff members who have admin access in Shopify. It provides customers with an ecommerce website and a blog, enabling them to sell an infinite number of things.
Users of Shopify are able to sell their products on various online marketplaces and social media platforms thanks to the platform’s sales channels. Through the usage of its Locations function, customers are able to allocate inventory to a maximum of four warehouses, retail outlets, or pop-ups. It comes with shipping costs that are reduced by up to 77 percent from either USPS, UPS, or DHL Express.
Additional features include of abandoned cart recovery, discount coupons, manual order generation, free SSL certificates, and gift cards. In addition to that, it prints shipping labels for users and does fraud analysis. It is essential to keep in mind that there is a cost of 2% when using a payment provider that is a third party.
Users get access to 133 different currencies, allowing them to do business on a worldwide scale. Users have the option to round prices either up or down to guarantee consistent pricing. With Basic Shopify, customers have the ability to sell in as many as five distinct languages.
E-commerce beginners should begin their journey with Basic Shopify since it is an excellent starting place. It comes equipped with all of the necessary capabilities, such as an online storefront, a limitless number of product options, and several distribution routes.
The name of Shopify’s next strategy is simply “Shopify.” It is designed for expanding firms that now operate a single retail location. It comes with everything that Basic Shopify does, but it also includes professional reporting and USPS Priority Mail cubic price.
It enables up to five administrators as opposed to just two, and it enables users to designate inventory to up to five locations as opposed to just four. There are shipping discounts of up to 88 percent available via USPS, UPS, and DHL Express. The percentage of money paid out in fees to third-party payment processors is now 1%.
Shopify customers have the ability to build country-specific domains, which enhances the platform’s ability to do SEO on a worldwide scale. Additionally, it gives customers the ability to increase or drop product pricing in various regions by setting the product’s total percentage change.
The Shopify price is more than twice as much as that of Basic Shopify. There are just a few new features included, and the prices associated with using third-party payment processors have been reduced. Our team believes that Shopify should do a better job of making its second plan stand out from the Basic Shopify offering.
Advanced Shopify Review
Shopify’s Advanced plan is designed for rapidly expanding companies that operate three or more retail locations. It contains everything from Shopify in addition to sophisticated report authoring, third-party computed shipping costs, and customized foreign pricing for each product.
Its prices for third-party payment processing have been reduced to 0.5 percent, and the number of users that may be managed by Shopify administrators has been increased to 15. It permits inventory assignment for a maximum of eight different locations.
When compared to Shopify and Basic Shopify, the pricing of Advanced Shopify is much more expensive. It does make a lot more administrators accessible, and the fact that each foreign product’s price may be customized is an added plus. Before deciding whether or not it is worthwhile to pay the higher price for the advanced plan, you should do an analysis of the requirements of your company.
Shopify Plus is an option to consider if you run a big company that requires enterprise-level software solutions. Shopify Plus is used by over 10,000 well-known businesses, such as Heinz, Staples, and Allbirds. The change to certain ecommerce systems might take as long as a year, while transitioning to Shopify Plus can be done in less than four months.
Shopify Plus’s Shop Pay allows for checkout speeds that are up to sixty percent quicker and conversion rates that are up to eighteen percent higher. Customers who arrive on the product pages are greeted with cutting-edge technologies such as video, 3D media, and built-in augmented reality. Shopify Plus features robust options for automation and integration, which together make for a more streamlined experience while shopping online.
Shopify Plus is a fantastic platform that, in comparison to other systems of similar size and scope, can be operated by a far smaller workforce. Users are quite pleased with the platform, praising its simplicity and high level of satisfaction, and the platform differentiates itself from Shopify’s other subscription options.
The free version of Shopify (Shopify Lite)
Shopify Lite is a version of Shopify designed for merchants who wish to sell their wares offline or who already have a website. This package, much like Shopify’s other tiers, includes free marketing advice and podcasts, customer support that is available around the clock, and automated synchronization across all sales channels. It differs from Shopify’s other plans in that it does not enable customers to construct an online shop.
Users are able to instantly transform an existing website into an online shop when using Shopify Lite. Easily achieving this goal may be accomplished by adding a Shopify Buy Button to the goods on your website. It has a Point-of-Sale (POS) software that enables offline retailers to take payments through Android and iOS mobile devices. Users are able to generate custom, phone, and bulk orders, as well as send bills straight to their clients.
Other capabilities include financial reporting, order management, customer profiles, email carts, gift cards, split-billing, in-store inventory, and custom discounts. In-store inventory may also be managed. This plan is an excellent way to take use of Shopify’s features if you don’t need to develop an online shop, and it costs just $9 per month. Shopify Lite is distinguished from its rivals since the majority of them do not even provide a plan that is similar.
Point of Sale System by Shopify (POS)
Although Shopify’s Point-of-Sale (POS) system is not one of its major aims, it is important enough to bring up here. It is an ideal solution for online retailers that also maintain a physical location. The Shopify POS system provides business owners with a card reader, mobile barcode scanner, cash drawers, and a receipt printer. It allows customers to link their real-world location to their online shop and comes with a mobile app.
Every Shopify subscription comes included with a free copy of the Shopify POS Lite app. It also takes common ways of payment, such as American Express, Visa, and Mastercard, and it comes with a guarantee on the hardware that is good for one year. Shopify POS Pro may be obtained by upgrading to a more expensive plan by paying an additional $89 per month, per location. It comes with an omnichannel selling feature set as well as a hardware warranty that is good for two years.
Where this Shopify review Stacks Up
Shopify is an ecommerce platform that offers most of the features and advantages that are necessary for the proprietor of an online shop. The additional help that it provides is what makes it stand out as a particular option.
Check out our top selections for the finest ecommerce website builders if you want more information on the subject.
The majority of people agree that…
- Wix is the best website builder.
- Shopify is the best option for anybody who is needing xtra support.
- Weebly is ideal for boutique businesses that don’t want to expand their online presence.
- Shift4Shop is the best option for endlessly customizable products.
- Zyro offers the best pricing for monitoring and analyzing client data.
- Squarespace is ideal for creative types such as painters, photographers, and designers.
- BigCommerce is the most effective platform for quick growth.
Summary of Shopify Review
You need to have a clear idea of what you want out of your ecommerce platform before you can choose the best one for your online business. The Sales Channels, Experts Marketplace, and Discount capabilities that Shopify has added are all fantastic improvements to its platform. If you put a very high priority on content marketing, you should steer clear of Shopify. If you need further assistance, Shopify has the agents and resources available to resolve any ecommerce problems you may be experiencing.
Last thing to is the Info on Shopify customer service number. You have multiple options to getting ahold of Shopify customer service.
Getting in touch toll-free with Shopify customer service number is 888-746-7439. There are three different methods to get in contact with Shopify customer service, however, their best toll-free number is 888-746-7439. It’s also possible that telling using GetHuman (click on gethuman to be directed to their website) about your problem is the next best method to speak to Shopify customer service care staff. The second most popular choice for clients seeking Shopify customer service assistance is to talk to a representative through the Live Chat feature offered by Shopify customer support.